The Orangetheory Brand is all about fun, exciting and rewarding experiences for our members; expanding rapidly around the country and the world; looking for successful and motivated people who want to improve themselves and their careers. Are you...a passionate, positive and detail-oriented person that can talk to anyone...someone who would enjoy leading a team that provides a world-class fitness experience...someone who would go all-in on a workout and might just drop and do a burpee for fun -- then you're probably the right person for out Orangetheory Fitness studios! As an Assistant Studio Manager at our Orangetheory studios, you can use your talents to positively affect the lives of our members and staff on a daily basis! If you are a Health Enthusiast who would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
Job Summary: The Assistant Studio Manager, Manager in Training (ASM-MIT) will assist in running all “front of house” fitness studio operations. The focus of this position is to support the Assistant Studio Manager and Studio Manager in all aspects of management pertaining to the fitness studio and is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service.
Essential Duties and Responsibilities:
Maintains accurate records using established Orangetheory Fitness sales systems
Establishes and maintains an effective referral program
Conducts telephone inquiries/follow up calls/customer care calls
Leads Orangetheory Fitness studio previews with prospects and/or fitness program holders
Greets members and guests promptly, enthusiastically and with a smile to create a friendly and positive entrance into the OTF studio
Gives studio tours
Processing accurate cash and credit card transactions
Follow up and follow through activities with all prospective clients
Proper on-boarding all Orangetheory Fitness clients
Strongly preferred to be able to participate in 1-2 OTF scheduled workouts per week
Previous experience working in a quota bearing structure
Excellent verbal and written communication skills
Previous customer service and sales experience preferred
Strong ability to multi-task and stay organized
Ability to function well in a high-paced environment
Proficient in Microsoft Office Suite or related software
Health & Fitness minded - strongly preferred
Ability to work and function in a team environment
Flexible to work days, evenings, weekends, and holiday hours, as needed
TBD after the successful completion of training depending on business needs
Diversity Commitment Statement: "The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance."
Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.
WORKOUT FOR FREE!
Fitness casual dress-code
Passionate, collaborative work environment
This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn.
Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.