The Orangetheory Brand is all about fun, exciting and rewarding experiences for our members; expanding rapidly around the country and the world; looking for successful and motivated people who want to improve themselves and their careers. Are you...a passionate, positive and detail-oriented person that can talk to anyone...someone who would enjoy leading a team that provides a world-class fitness experience...someone who would go all-in on a workout and might just drop and do a burpee for fun -- then you're probably the right person for out Orangetheory Fitness studios! As a Studio Manager at our Orangetheory studios, you can use your talents to positively affect the lives of our members and staff on a daily basis! If you are a Health Enthusiast who would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
The Fitness Studio Manager work with the Regional Manager in running "front of house" fitness studio operations. Ideal candidate has strong customer service skills and sales experience. The Fitness Studio Manager is responsible for leading and developing their team, meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail and concession sales, and maximizing workout traffic.
Essential Duties and Responsibilities:
Coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)
Oversees the sales process and systems within the studio
Compliance and adherence to OTF Business Policies for daily studio operations
Develop a high energy culture through contests and incentive based motivation
Model all studio activities through self-involvement (leading by example)
Ensure OTF branding through consistency and continuity in all actions
Responsible for helping the team meet performance metrics (KPI's), revenue, ordering, inventory, cost controls and facilities maintenance
Ensure all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning
Provide and maintain the highest level of customer service
Provide effective decision making regarding customer service issues
Responsible for ensuring that the facility is clean, maintained and operationally sound
Proven sales leadership, Required
Minimum of two to three years' of previous sales experience, Required
Minimum of one year of management experience, Required
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Strong work ethic, integrity, and professional demeanor
Solid verbal and written communication skills, Required
Ability to multi-task and manage client and staff concerns
Strong computer skills with knowledge of MS Office programs (Word, Excel, PowerPoint, etc.)
Ability to work and function in a TEAM environment
Health and Fitness minded, strongly preferred
Flexible to work day, evening, and /or weekend hours, as needed
TBD after the successful completion of training depending on business needs
Benefits & Perks:
Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.
WORKOUT FOR FREE!
Fitness casual dress-code
Passionate, collaborative work environment
This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn.
Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.